Your privacy is not merely a priority — it is a responsibility that Petron88 takes seriously every day. This document clearly explains how we collect, use, store, and protect the personal information of every Malaysian member who trusts our platform.
Petron88 values the privacy of every member who uses our platform. This Privacy Policy explains in detail how Petron88 collects, uses, stores, protects, and in certain circumstances, shares members' personal information as they use our digital entertainment platform in Malaysia.
By registering an account or using any part of the Petron88 platform — whether to bet on Malaysia Super League football, play Live Casino, enjoy slots, or access the BWF badminton section — you consent to the collection and use of your personal data as described in this document.
Important Note: This Privacy Policy should be read together with Terms & Conditions Petron88. In the event of any conflict between the two privacy-related documents, this Privacy Policy shall prevail.
This Privacy Policy applies to all users of the Petron88 platform, including registered members, unregistered website visitors, and anyone who interacts with Petron88 through any of our official channels. The scope of this document covers all data collected via the petron88.ws website, the Petron88 mobile app, email communications and customer support, as well as all related systems and services.
Petron88 acts as the data controller for all personal information collected. This means we determine the purposes and means of processing your data, and we are responsible for ensuring that such processing meets the required data protection standards.
Petron88 collects various types of information when you register and use our platform. This data collection is necessary to enable us to provide a secure, accurate, and personalised service tailored to the needs of Malaysian members.
| Data Type | Sample Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, IC number, date of birth | Identity verification (KYC) & fraud prevention |
| Contact Data | Malaysian phone number, email address | Account communications, notifications, customer support |
| Financial Data | Deposit methods (DuitNow, Touch 'n Go, GrabPay, ShopeePay, Boost, FPX), transaction records | Payment processing, anti-money laundering compliance |
| Gaming Data | Betting records, games played, wins/losses | Account management, responsible gaming programmes |
| Technical Data | IP address, device type, operating system, browser | Account security, fraud detection, platform performance |
| Usage Data | Pages visited, access times, clicks and interactions | Platform improvements, experience personalisation |
Petron88 never collect credit card numbers or full card details directly — all payment processing is handled through recognised secure payment gateways. We also do not collect biometric data, GPS location data, or any sensitive data unless required for specific KYC purposes.
All data collected by Petron88 is used solely for legitimate and necessary purposes. We do not use your data for anything unrelated to platform operations without your prior consent.
Petron88 stores all member data in secure data centres with strict physical and digital access controls. All data transmitted between your device and Petron88's servers is protected with the latest version of Transport Layer Security (TLS) encryption, also known as 256-bit SSL.
The technical security measures we implement include:
Retention Period: Petron88 retains active member data for the duration of the active account period plus five years following account closure, in accordance with legal compliance requirements. Data that is no longer needed will be securely deleted or anonymised.
Data Breach Notification: In the event of a data breach affecting your personal information, Petron88 is committed to notifying affected members within 72 hours of becoming aware of the breach, in line with industry best practices.
Petron88 does not sell, rent, or trade members' personal information to any third party for marketing or commercial purposes. Data sharing only takes place in limited and lawful circumstances, as follows:
All third parties who receive Petron88 member data are bound by strict confidentiality and data protection agreements, and may only use that data for the purposes specified in those agreements.
Petron88 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. Cookies are small files stored on your device when you visit the Petron88 website.
You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of the Petron88 platform. By continuing to use the platform after viewing the cookie notice, you consent to the use of cookies as described.
As a Petron88 member whose personal data we manage, you hold important rights that we fully respect. To exercise any of these rights, you may contact us at support@petron88.ws and we will respond within 30 working days:
Limitations on the Right to Erasure: Petron88 may be unable to fulfil a deletion request in full if the data is required to comply with legal obligations, resolve ongoing disputes, or serve legitimate security purposes.
The Petron88 platform is strictly for individuals aged 18 years and above. We do not knowingly collect or process personal data of individuals under the age of 18.
If you believe a minor has registered an account on Petron88 or that a child's data has been collected inadvertently, please contact us immediately at support@petron88.ws. We will investigate promptly and take immediate action, including account closure and deletion of the relevant data.
Petron88 may contact you via email, SMS, or in-app notifications for the following purposes:
To stop receiving marketing communications, you can click the "Unsubscribe" link in any marketing email from Petron88, or update your communication preferences in your account settings. Changes will take effect within 48 hours.
Petron88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our operations, legal requirements, or industry best practices. The "Updated" date at the top of this document will always reflect the latest version.
For material amendments — meaning changes that significantly affect how we process your data — Petron88 will notify members via email or in-platform notification at least 14 days before the changes take effect. Your continued use of the Petron88 platform after the effective date of any amendment constitutes your acceptance of the revised policy.
If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or want to report a privacy concern, please contact Petron88's Data Protection Officer (DPO) through the following channels:
Effective Date: January 2026 | Version: 3.1 | Language: Bahasa Malaysia (ms-MY)
You are more than just a member — you are the owner of your own personal data. Petron88 ensures these rights can be exercised at any time.
You have the right to request and receive a complete copy of all personal data Petron88 holds about you within 30 working days from the date of your request.
If any information we hold about you is inaccurate or out of date, you have the right to request Petron88 to correct or update it at no charge.
Known as the "Right to be Forgotten" — you may request that Petron88 delete your personal data under certain circumstances, subject to legal obligations.
You may object to the use of your data for direct marketing purposes at any time, without providing any reason.
You have the right to receive your data in a machine-readable CSV or JSON format, for your own use or to transfer to another service provider.
In certain situations, you may request that Petron88 restrict how we process your data while a dispute or review is in progress.
Privacy is more than a policy on paper — it is enforced through concrete, auditable technical infrastructure.
All data transmitted between your device and Petron88's servers is encrypted using TLS 1.3 — the same standard used by Malaysia's major banks, including Maybank and CIMB.
Petron88's automated threat detection system monitors all accounts around the clock, seven days a week without interruption.
Only explicitly authorised Petron88 staff may access member data, strictly on a need-to-know basis. All access is logged and monitored.
Petron88 engages independent cybersecurity firms to audit our systems twice a year. Audit findings are used to continuously improve our security infrastructure.
Petron88 members can (and are encouraged to) enable 2FA for an added layer of security. All internal admin access also requires 2FA as mandatory.
Member data is regularly backed up to a separate, geographically distinct data centre, ensuring service continuity and protection against data loss.
Petron88 safeguards your privacy with industry-leading technology. Bet on the Malaysia Super League, BWF badminton, Live Casino, or e-sports — all within a secure and trusted environment.